Management System Development - providing organisations with an overall framework for aligning processes with their business needs. Our approach includes: developing the enterprise process model; designing the system architecture and implementing the system using our Process and Project Management approaches.
Process Management - bringing about organisational change through implementation of a solid process framework. Our approach includes: facilitating workshops; defining requirements; documenting processes; implementation; measurement and continuous improvement.
Project Management - managing projects using a common-sense approach drawn from experience of standard methodologies. Our approach includes: developing project documentation; project planning; tracking progress, risks and issues and managing the project team.
Knowledge Management - helping organisations transfer disparate sources of information into accessible knowledge that enables everyone to do their job more effectively. Our approach includes: locating sources of information; identifying ownership; defining knowledge requirements; classifying and structuring information and implementing a knowledge management system in-line with our Project Management and Business Analysis approaches.
Business Analysis - supporting the organisation to specify and develop or procure tools to support their process or knowledge management requirements. Our approach includes: requirements gathering and documentation; ensuring that proposed solutions meet the requirements; solution and vendor selection and definition and conduct of acceptance testing.
Training - designing, developing and delivering training to support all of the service offerings.